Terms & Conditions
Effective Date: September 3, 2026
These Terms & Conditions (“Terms”) govern the use of snowlikedetailing.com and services provided by Snowlike Studio LLC, doing business as Snowlike Detailing (“Snowlike Detailing,” “we,” “us,” or “our”).
By using our website, requesting service, confirming an appointment, or authorizing us to perform detailing services, you agree to these Terms, as applicable.
1. Our Services
Snowlike Detailing provides mobile interior detailing services for semi-trucks, cars, SUVs, vans, commercial vehicles, and fleet vehicles.
Services are performed at customer locations, including homes, workplaces, fleet yards, truck yards, parking lots, and other agreed locations throughout our service area.
Specific services, availability, pricing, and service times may vary depending on the vehicle type, condition, location, and requested work.
2. Service Requests Are Not Confirmed Appointments
Submitting a contact form or service request through our website does not automatically create a confirmed appointment.
After receiving your request, Snowlike Detailing may contact you to confirm:
- vehicle type and condition;
- service requested;
- location;
- date and arrival window;
- estimated price;
- any special circumstances or additional work;
- required booking deposit.
For individual/private customers, an appointment is considered confirmed only after the required $50 booking deposit has been received, unless otherwise agreed.
3. Estimates and Pricing
Prices or estimates may be based on information, descriptions, or photographs provided by the customer before the appointment.
Customers are responsible for providing reasonably accurate information about the condition of the vehicle.
If the vehicle requires substantially more work than reasonably anticipated because of conditions such as excessive dirt, staining, pet hair, spills, severe odors, heavy debris, or unusual contamination, additional charges may apply.
Any significant additional charge will be explained and approved by the customer before the additional work is performed.
4. Payments
The $50 booking deposit for individual/private customers is applied toward the final service price and is not an additional fee.
Unless other arrangements have been agreed to, the remaining balance is due immediately upon completion of the service.
Accepted payment methods may include:
- credit or debit card through our mobile payment terminal;
- Zelle;
- ACH or bank transfer;
- other payment methods approved by Snowlike Detailing.
Payment methods may be processed by third-party financial institutions or payment providers and may be subject to their own terms and privacy policies.
Please do not send full credit card numbers or sensitive financial information through our website contact form, text message, or email.
5. Cancellation, Rescheduling and No-Shows
Appointments are also subject to our separate Payment, Cancellation & No-Show Policy, which is incorporated into these Terms.
That policy includes our rules regarding:
- the $50 booking deposit;
- cancellations and rescheduling;
- the 24-hour cancellation period;
- customer no-shows;
- the 15-minute arrival/access waiting period;
- weather-related rescheduling;
- additional charges for unexpected vehicle conditions.
Where there is a conflict between these Terms and a specific written fleet or commercial agreement, the written business agreement will control.
6. Customer Responsibilities
Customers are responsible for:
- providing accurate contact, vehicle, and location information;
- ensuring they have the legal authority to request service for the vehicle;
- ensuring the vehicle is available and accessible at the scheduled time;
- providing any necessary permission for Snowlike Detailing to work at the service location;
- ensuring the vehicle is located in a place where the service can be performed safely and lawfully;
- informing us in advance about unusual, hazardous, fragile, damaged, or sensitive conditions inside the vehicle.
Customers should remove cash, jewelry, electronics, documents, medications, firearms, valuables, and other important personal property before service begins.
7. Personal Items and Child Safety Seats
Snowlike Detailing is not responsible for ordinary personal property left inside a vehicle unless loss or damage results from our failure to exercise reasonable care.
Customers should remove valuable or sensitive items before the appointment.
For safety reasons, customers should remove and reinstall child safety seats themselves if cleaning underneath or around the seat is requested. Snowlike Detailing does not guarantee the proper installation of child safety seats.
8. Pre-Existing Damage and Vehicle Condition
Vehicles may contain normal wear, cracked or weakened plastics, loose trim, damaged upholstery, failing adhesives, scratched surfaces, worn controls, electrical issues, or other pre-existing conditions.
Customers should disclose known fragile or damaged components before service begins.
Snowlike Detailing is not responsible for pre-existing damage or for deterioration caused by defective, excessively worn, improperly repaired, or previously damaged materials when reasonable care is used during the service.
If we identify a condition that may make cleaning unsafe or likely to cause damage, we may decline to clean that particular area.
9. Cleaning Results
We strive to provide high-quality professional interior detailing; however, results vary depending on the age, material, previous treatment, condition, and level of contamination of the vehicle interior.
We cannot guarantee complete removal of every:
- stain;
- odor;
- discoloration;
- pet hair;
- permanent mark;
- embedded contamination;
- wear-related condition.
Some stains or odors may be permanent or may return after cleaning.
Our obligation is to perform the agreed service using reasonable professional care, not to guarantee restoration of the vehicle to new condition.
10. Hazardous or Unsanitary Conditions
Snowlike Detailing may refuse or discontinue service when a vehicle contains conditions that may create an unreasonable health or safety risk.
These may include, without limitation:
- bodily fluids or biological waste;
- needles or sharps;
- hazardous chemicals;
- significant mold contamination;
- pest or insect infestations;
- unknown substances;
- dangerous objects or materials.
If such conditions were not disclosed before we traveled to the location, the booking deposit may be non-refundable as provided in our Payment, Cancellation & No-Show Policy.
11. Service Location and Working Conditions
Because Snowlike Detailing is a mobile service, customers must provide a location where the service can reasonably and legally be performed.
We may decline or reschedule service when the location presents unsafe traffic conditions, insufficient working space, severe weather, restricted property access, hazardous conditions, or other circumstances that prevent safe completion of the work.
Weather-related rescheduling is handled according to our Payment, Cancellation & No-Show Policy.
12. Photographs and Service Documentation
Snowlike Detailing may take photographs of a vehicle before, during, or after service for legitimate business purposes such as:
- documenting vehicle condition;
- documenting pre-existing damage;
- recording completed work;
- resolving customer questions or disputes;
- internal quality-control records.
Photographs taken for service documentation will not intentionally display personal information unnecessarily.
Photos identifying a customer, license plate, company, or other personally identifiable information will not be used for advertising or promotional purposes without appropriate permission.
We may request separate permission to use before-and-after photographs for our website, social media, portfolio, or marketing.
13. Fleet and Commercial Customers
Businesses, fleet operators, trucking companies, and recurring customers may receive separate pricing, payment terms, service schedules, invoicing arrangements, or written agreements.
Those specific written arrangements will take precedence over these general Terms when they address the same subject.
14. Website Information
We make reasonable efforts to keep information on snowlikedetailing.com accurate and current.
However, website information concerning services, prices, availability, service areas, or other business details may change without notice.
Information on the website does not constitute a guaranteed quote or guaranteed appointment unless specifically confirmed by Snowlike Detailing.
15. Website Use
You agree not to use our website:
- for unlawful or fraudulent purposes;
- to interfere with website operation or security;
- to submit intentionally false service requests;
- to attempt unauthorized access to website systems;
- to transmit malicious software or harmful content.
We may restrict access to the website when reasonably necessary for security, maintenance, or protection of our business.
16. Intellectual Property
Unless otherwise stated, the Snowlike Detailing name, logo, website design, original text, graphics, photographs, and other original website content are owned by or licensed to Snowlike Studio LLC.
Website content may not be copied, republished, distributed, or commercially used without permission except where permitted by applicable law.
17. Third-Party Services and Links
Our website or communications may reference or use third-party services, including payment providers, banks, mapping services, email providers, or other external websites.
Snowlike Detailing does not control and is not responsible for the availability, security, content, or privacy practices of independent third-party services.
18. Privacy
Your use of our website and submission of personal information are also governed by our Privacy Policy.
Please review the Privacy Policy for information about how we collect, use, retain, and protect personal information.
19. Limitation of Liability
To the extent permitted by applicable law, Snowlike Detailing will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or detailing services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
These Terms do not eliminate a customer’s rights regarding damage directly caused by Snowlike Detailing’s failure to exercise reasonable care.
20. Changes to These Terms
We may update these Terms periodically to reflect changes in our business, services, website, or applicable requirements.
The current version will be posted on this page with an updated Effective Date.
Changes will apply prospectively unless applicable law requires otherwise.
21. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
23. Contact Us
Questions regarding these Terms may be directed to:
Snowlike Studio LLC d/b/a Snowlike Detailing
636 Remington Rd, Suite C
Schaumburg, IL 60173
United States
Email: info@snowlikedetailing.com
Phone: (224) 201-3767
Website: snowlikedetailing.com